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Contact Human Resources

Find out who to contact and where to find answers to our most frequently asked questions.

The Office of Human Resources is available to assist with resources and support on all subjects related to employment. Visit our Frequently Asked Questions page, or reach out to the experts directly to get answers to your questions.

Got a myURHR question?

Start chatting with Mel today atÌý.
Mel, the University’s new chatbot IS NOW LIVE and ready to assist you.ÌýAsk Mel your myURHR questions anytime—24 hours a day, 7 days a week.

Mel serves as a personal digital assistant for questions related to myURHR. Whether you need help approving time in UKG or updating your personal information in Workday, Ask Mel!

Important:ÌýIndividuals must be on the University network to access Mel orÌý.

Ask-URHR

Ask-URHR is a University of Rochester Human Resources help center. The team is available to help faculty and staff with questions about benefits, leave, paychecks, myURHR Workday and UKG, job applications, and more.

Email: ask-urhr@rochester.edu
Phone: (585) ASK-URHR (275-8747)
Hours: Weekdays 8:00 a.m–5:00 p.m.

You can also submit your questionsÌývia the

Human Resources Business Partners

Additionally, each department at the University of Rochester is assigned a Human Resources BusinessÌýPartnerÌý(HRBP) to serve employees’, management’s and leadership’s HR needs, and toÌýpartner with leadership to build a strong workforce and work environment.

HRBPs are immersed in the day-to-day of each department and effectively understand their unique needs and issues. HRBPs provide partnership and counsel in areas such as policy adherence, compensation, workforce planning, performance management, employee and leadership development, succession planning, and organizational development.

Find your HR Business Partner

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How can we improve?

We want to ensure we’re serving the University of Rochester as effectively as possible. Please let us know how we are doing or what we can do to improve.

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