Retiree Support
Explore More
Visit the Retiree page for an overview of the University of Rochester’s retiree benefits.
Reach out for support
You can reach the University of Rochester Retiree Benefits team at:
Email: retireebenefits@ur.rochester.edu
Phone: (585) 275-2084
If you need to contact a retiree-related vendor directly, you can find those contact details below.
Via Benefits
For retirees over age 65, licensed benefit advisors from Via Benefits are able to evaluate and recommend personalized enrollment options, help with claims resolution and additional ongoing support.
Website:
Phone: (833) 945-1110
Excellus BlueCross BlueShield
For retirees under age 65, your non-medicare health and dental contact will be Excellus BlueCross BlueShield.
Website:
Phone: (800) 659-2808
Email: EROC.SelectDedicated@excellus.com